I'm Aadarsha Bastola, a Student and a Software Developer
Hello visitor, I'm Aadarsha Bastola, a dedicated software engineering enthusiast with experience in software design and development. I have a passion for creating innovative solutions and collaborating with cross-functional teams to deliver high-quality products.
Work Experience
Northern Arizona University ITS
IT Support Agent
I assist customers via phone calls, email, or chat with their technical issues. I actively listen to their concerns, troubleshoot problems, and provide appropriate solutions. I collaborate with cross-functional teams, including developers, network engineers, and system administrators, to resolve technical issues effectively.
Crumet Tech
Flutter Developer
I developed a cross-platform cryptocurrency wallet app using Flutter, providing a seamless experience on iOS and Android. Collaborated with agile teams to complete epics and worked with external developers. Improved customer retention from 25% to 90% by delivering robust products and scaling services.
NAU TV
Graphics Operator
I created graphics templates, overlays, and animations using software like Vizrt and Daktronics. I monitored live broadcasts to ensure graphics were displayed correctly, coordinating them with event timing or scripts.